Who fall alarms are for
- People with a history of falls or a higher falls risk
- Anyone who lives alone and worries about being found after a fall
- People who may be unable to reach or press a pendant after a fall
- Families supporting someone who wants to remain at home
Response first: choosing fall alarms
With fall alarms, the response model deserves more attention than the hardware. Decide whether alerts go to a monitoring centre or to family, then check how each option handles missed calls, power cuts, and a person who cannot speak.
A faster response usually comes from a clear plan and practised contacts, not from adding more features to the device.
- Compare the response model before the feature list.
- Confirm how missed calls are escalated.
- Make sure every responder understands the plan.
What to check before buying
- Ask whether fall detection is included or an extra-cost add-on
- Check where the device must be worn for detection to work
- Confirm how false alerts are cancelled
- Ask whether detection works while walking outdoors or only indoors
- Check the monitoring or contact response behind the alert
- Read independent guidance on falls prevention alongside any purchase
National versus local
Personal alarms are sold nationally, but the practical details are local: mobile coverage at your address, council telecare availability, and how quickly a key holder can reach you. Use the location pages to check the area you live in, then compare plans using the checklist above.
Fall Alarms options
These are the SureSafe products relevant to this page. Confirm the current price, contract, and coverage with SureSafe before ordering.
SureSafeGO Plus 24/7
- Mobile alarm with GPS
- 24/7 professional monitoring
- Fall detection
- Watch or pendant format
Check the current device price and monitoring plan with SureSafe.
SureSafe Digital Connect 24/7
- In-home digital alarm
- Wrist or neck-worn pendant
- Fall detection
- 24/7 monitoring
Check the current device price and monitoring plan with SureSafe.
SureSafe Fall Alert
- Pendant fall detector
- Automatic fall alert
- Designed to work with a SureSafe alarm system
- Worn around the neck
Check the current price and compatibility with SureSafe.
SureSafe FallSafe Wristband
- Wristband format
- Fall detection
- Designed to work with a SureSafe alarm system
- Comfortable everyday wear
Check the current price and compatibility with SureSafe.
SureSafe Connect Fall Alarm
- Fall detection
- Monitored alarm
- SOS pendant
- Key holder escalation
Check the current price and monitoring plan with SureSafe.
Local fall alarms guides
Use a city page for the same checklist with local support and coverage notes.
Related alarm types
- Personal Alarms — A personal alarm is a wearable SOS device that calls for help at the press of a button.
- 24/7 Monitored Alarms — A monitored alarm connects your SOS button to a response centre that answers day or night.
- Wrist Alarms — A wrist alarm puts the SOS button on a watch-style device you can wear all day.
- No-Landline Alarms — A no-landline alarm uses a mobile signal or home internet instead of a traditional phone line.
Related guides
Fall detection alarms: how they work and when they help for faster response
Response-first planning: How automatic fall detection works, what it can and cannot detect, who may benefit, and the questions to ask before paying for it.
Read the guideHow to choose a personal alarm for faster response
Response-first planning: A practical guide to choosing a personal alarm: response plan, pendant or watch, monitoring, connectivity, total cost, and the questions to ask before buying.
Read the guideGPS and dementia trackers: choosing one safely for faster response
Response-first planning: How GPS trackers and dementia trackers differ from personal alarms, what to check before buying, and how to plan for consent, battery life, and coverage.
Read the guideFall Alarms questions
Does fall detection work every time?
No. Automatic fall detection is an aid and can miss some falls or trigger on other movements. It should sit alongside a button you can press and a plan for getting help.
Can I cancel a false fall alert?
Most systems give you a short window to cancel before the alert is sent. Ask how long the window is and what happens if you cannot respond.
Do fall alarms need to be worn in a specific place?
Yes. Detection depends on the device's position and sensors, and requirements differ by model. Check the manufacturer's wearing instructions.